Charles C.

Mr. Charles C. had a short stay in the intensive care unit (3 days). He was sedated with morphine for pain management and relief of shortness of breath but was not in a comatose state. He compared this stay to a previous one-month hospitalization in the ICU in 2012.

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VIDEO

The team did not come quickly enough

Mr. Charles C. sometimes felt lonely and insecure at night because the team did not come immediately.

Video Interview

TRANSCRIPT

E : Isolated and / isolated would also mean a little bit insecure, but there was one incident at the (name of the hospital). I was there in intensive care at the same time as (-) someone whose name I will mention, because he was outside and everyone knows it, XXXX who was the mastermind of the Montreux festival, had had a bad skiing accident and he was in intensive care next to me at the same time and in fact he died while he was there. So, I think that he was I think he was a much more difficult case to deal with than me and required quite a bit of attention as they were trying to save him. And I // on one night, I just could not get anyone to come. I sounded, and sounded, and sounded, I forget what it was, the reason I wanted someone. But no one came. And I could actually / I have a memory, I could see (them) in the next room, but // that was a time when I felt alone, there was nothing I could do. I wasn’t allowed to get out of bed, nothing I could do about it. But it happened just once.

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Mr. Charles C. remained awake in the ICU and remembers well.

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Decisions must be explained

Mr. Charles C. didn't have the strength to fight the medical decisions, but in the end he understood that it was for his own good.

Good to know to improve intensive care unit (ICU) patient experience

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