Mrs. Nikola N. was treated in the intensive care unit after a major surgery. What bothered her most were the many "tubes" and "drains" which caused her pain. She also remembered a great feeling of thirst and phases of inner restlessness.
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For Mrs. Nikola N., it is a time when nothing can be done, when you can only watch and wait, a time when team expertise is crucial.
TRANSCRIPT
Zaccharia Z.
Feeling helpless
feeling helpless
Good to know to improve intensive care unit (ICU) patient experience
Johanna J.
The team's main focus is on the machines
Mrs. Johanna J.'s sense of helplessness was total: not only could she do nothing herself, but she was also unable to convey her difficulties to the clinical team, whose attention was focused on the vital data from the devices.
Good to know to improve intensive care unit (ICU) patient experience
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