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Johanna J.

Mrs. Johanna J., a single mother, had to be admitted to the intensive care unit as an emergency case. With acute shortness of breath, she was dependent on ventilation and intensive medical treatment for many weeks. A lot of patience was needed to cope with this long time on equipment, helplessness and subsequent rehabilitation. She found great support in her family and children.

VIDEO

The team's main focus is on the machines

Mrs. Johanna J.'s sense of helplessness was total: not only could she do nothing herself, but she was also unable to convey her difficulties to the clinical team, whose attention was focused on the vital data from the devices.

Video Interview

TRANSCRIPT

You can't do anything. Nothing works at all. You have to rely on your breathing and that they set the machines correctly. The worst thing is that you can't talk. You can't communicate. For example: you have difficulty breathing. She comes in and asks, what's wrong? Then she goes through her programme. She asks, are you in pain? What can you do but maybe shake your head a bit until she knows what's wrong. It's so exhausting. I mean, they can't / they don't see it on my face. But I felt like I was having difficulty breathing. According to the machine, on the machine, everything was okay. But it was just like an inner panic and they can't take it away from you. They can't help you because they don't know exactly what you have. It's so exhausting to tell them or somehow communicate what I have. And sometimes you were so tired that you couldn't tell them at all, so at some point you thought, well, that's just the way it is now.

Other experiences by Johanna J.

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Johanna J.

Mrs. Johanna J., a single mother, had to be admitted to the intensive care unit as an emergency case. With acute shortness of breath, she was dependent on ventilation and intensive medical treatment for many weeks. A lot of patience was needed to cope with this long time on equipment, helplessness and subsequent rehabilitation. She found great support in her family and children.

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Johanna J.

Mrs. Anna A. mentioned the noise by other patients.

Ms Anna A. is disturbed by the proximity and discomfort of the other intensive care patients.

General perception / overview of the intensive care

Experiences in Intensive Care

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Johanna J.

Mrs. Johanna J. was between dreams and confusion.

Because Mrs. Johanna J. was so confused, she had great difficulty classifying the situation in the intensive care unit.

State of consciousness and memory issues

Experiences in Intensive Care

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Johanna J.

Mrs. Johanna J. remembers through a diary.

Ms. Johanna J. recounts memories from a diary written for her by ICU staff.

State of consciousness and memory issues

Experiences in Intensive Care

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Johanna J.

Inability to communicate

In Mrs. Johanna's case, the protective balm on her eyes prevented communication with her eyelids. She could hear, but not transmit her feelings and sensations back. Eventually, she resigned herself to this helpless situation.

Communication issues in the intensive care unit (ICU)

Experiences in Intensive Care

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Johanna J.

Feeling of fear and being ignored

Mrs. Johanna J explains that one of the nurses had a communication relationship that didn't take account of calls or sleep periods. This caused both a feeling of fear and of being ignored.

Communication issues in the intensive care unit (ICU)

Experiences in Intensive Care

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Johanna J.

The team's main focus is on the machines

Mrs. Johanna J.'s sense of helplessness was total: not only could she do nothing herself, but she was also unable to convey her difficulties to the clinical team, whose attention was focused on the vital data from the devices.

Good to know to improve intensive care unit (ICU) patient experience

Experiences in Intensive Care

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Johanna J.

Patients are delighted to be included

Mrs. Johanna J. was happy to participate in decisions, even if only by nodding. This has helped to create a situation of trust.

Good to know to improve intensive care unit (ICU) patient experience

Experiences in Intensive Care

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Johanna J.

Competence

Even when she was impatient, Mrs. Johanna J remembered the great work of the team.

Emotional events and experiences to take home with you

Experiences in Intensive Care

View all experiences

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