E : Very bad. I : Very bad. What was the worst thing? E : Just that they always ignored me, the carers. They made jokes on the side and I lay there so helpless, look. That's just it, that's it. I think that's a shame. I : Yes, they didn't talk to you much? E : No, not that much. I : Did you get the feeling that they didn't turn their attention to you? E : Yes. Yes. I : And otherwise it was just your husband talking, wasn't it? E : Yes, it was just my husband and my children. I : And the children, the family? E : Yes. They came from time to time, as it goes ..... I : What would you prefer, what should they do differently in the intensive care unit? E : Well, in intensive care; just organise the care a little differently. That's what bothered me the most: ‘Yes, yes, we're just coming’ and they run past you ten times and don't come. That bothered me terribly. A bit more friendly. I : I'm listening to you. E : Yes. I : Did you feel lonely? E : Lonely when I was alone in the evening, but otherwise my husband was always there. I : A bit back that time? E : Yes, yes. And children sometimes and so on, but.... I : You weren't recognised as a person, were you? E : Yes. I : That's what bothered you? E : Yes. I : They did their job. And you wish that were different. E : Yes.