Anna A.
Ms Anna A. never thought that her elective surgery would go so badly that she would have to go through another emergency operation and end up intubated in an artificial coma in ICU. She could have died. She also felt a discomfort in using all these sophisticated and expensive ICU health services when the surgical procedure she had agreed to do was originally a simple intervention.
VIDEO
Trust creates co-operation
Mrs. Anna A. trusted the clinical team and did what she was told, even when it was difficult.
Video Interview
TRANSCRIPT
Related experiences
Charles C.
Decisions must be explained
Mr. Charles C. didn't have the strength to fight the medical decisions, but in the end he understood that it was for his own good.
Good to know to improve intensive care unit (ICU) patient experience
Johanna J.
Patients are delighted to be included
Mrs. Johanna J. was happy to participate in decisions, even if only by nodding. This has helped to create a situation of trust.
Good to know to improve intensive care unit (ICU) patient experience
Other experiences by Anna A.
Anna A.
Ms Anna A. never thought that her elective surgery would go so badly that she would have to go through another emergency operation and end up intubated in an artificial coma in ICU. She could have died. She also felt a discomfort in using all these sophisticated and expensive ICU health services when the surgical procedure she had agreed to do was originally a simple intervention.
Anna A.
Mrs. Anna A. remembers the noise, the lights, the fatigue and her helplessness.
Ms Anna A. was very tired during her stay in the intensive care unit. She was particularly disturbed by the noise and the light, but she also received a lot of care from the nursing staff.
General perception / overview of the intensive care
Experiences in Intensive Care
Anna A.
Mrs. Anna A talks about her hallucinations.
Mrs. Anna A was aware that she was hallucinating and was trying to maintain a sense of reality.
State of consciousness and memory issues
Experiences in Intensive Care
Anna A.
Ms. Anna A. later learns from her doctor that she has been intubated.
Ms. Anna A. learns that she has been intubated when the physician tells her in an explanatory conversation 6 months after her discharge from the intensive care unit.
State of consciousness and memory issues
Experiences in Intensive Care
Anna A.
Fear of being a burden
Although Mrs. Anna A. could no longer move without assistance, she felt guilty and did not want to disturb the team.
Good to know to improve intensive care unit (ICU) patient experience
Experiences in Intensive Care
Anna A.
Uncomfortable in front of someone who recognizes her
Mrs. Anna A. recalls that her state of dependence had made her uncomfortable when she recognized in the doctor an old friend of her son.
Good to know to improve intensive care unit (ICU) patient experience
Experiences in Intensive Care
Anna A.
Patient empowerment
Mrs. Anna A. was involved in all the decisions that affected her, but she also recognises her incompetence at this level and the difficulty of making a counter-proposal.
Good to know to improve intensive care unit (ICU) patient experience
Experiences in Intensive Care
Anna A.
Trust creates co-operation
Mrs. Anna A. trusted the clinical team and did what she was told, even when it was difficult.
Good to know to improve intensive care unit (ICU) patient experience
Experiences in Intensive Care
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