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Anna A.

Ms Anna A. never thought that her elective surgery would go so badly that she would have to go through another emergency operation and end up intubated in an artificial coma in ICU. She could have died. She also felt a discomfort in using all these sophisticated and expensive ICU health services when the surgical procedure she had agreed to do was originally a simple intervention.

VIDEO

Uncomfortable in front of someone who recognizes her

Mrs. Anna A. recalls that her state of dependence had made her uncomfortable when she recognized in the doctor an old friend of her son.

Video Interview

TRANSCRIPT

I think back to a situation where I felt uncomfortable, where a doctor turned up when I was half-naked, well almost naked with tubes everywhere. Well, in principle, in front of a doctor it's not at all embarrassing, even for me. But in this context, it turns out that the doctor was, we recognised each other by name, a friend of my son's. And then I thought to myself, but no, it's not possible that it's someone I knew as a kid, who played football with my son, and suddenly he sees me there, with my guts hanging out. That wasn't how it was, I laugh about it now, but at the time it wasn't like that... I thought to myself, did I really need my son's friend to see me? Anyway, there we are. And was it comfortable? No, it wasn't exactly a walk in the park.

Other experiences by Anna A.

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Anna A.

Ms Anna A. never thought that her elective surgery would go so badly that she would have to go through another emergency operation and end up intubated in an artificial coma in ICU. She could have died. She also felt a discomfort in using all these sophisticated and expensive ICU health services when the surgical procedure she had agreed to do was originally a simple intervention.

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Anna A.

Mrs. Anna A. remembers the noise, the lights, the fatigue and her helplessness.

Ms Anna A. was very tired during her stay in the intensive care unit. She was particularly disturbed by the noise and the light, but she also received a lot of care from the nursing staff.

General perception / overview of the intensive care

Experiences in Intensive Care

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Anna A.

Mrs. Anna A talks about her hallucinations.

Mrs. Anna A was aware that she was hallucinating and was trying to maintain a sense of reality.

State of consciousness and memory issues

Experiences in Intensive Care

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Anna A.

Ms. Anna A. later learns from her doctor that she has been intubated.

Ms. Anna A. learns that she has been intubated when the physician tells her in an explanatory conversation 6 months after her discharge from the intensive care unit.

State of consciousness and memory issues

Experiences in Intensive Care

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Anna A.

Fear of being a burden

Although Mrs. Anna A. could no longer move without assistance, she felt guilty and did not want to disturb the team.

Good to know to improve intensive care unit (ICU) patient experience

Experiences in Intensive Care

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Anna A.

Uncomfortable in front of someone who recognizes her

Mrs. Anna A. recalls that her state of dependence had made her uncomfortable when she recognized in the doctor an old friend of her son.

Good to know to improve intensive care unit (ICU) patient experience

Experiences in Intensive Care

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Anna A.

Patient empowerment

Mrs. Anna A. was involved in all the decisions that affected her, but she also recognises her incompetence at this level and the difficulty of making a counter-proposal.

Good to know to improve intensive care unit (ICU) patient experience

Experiences in Intensive Care

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Anna A.

Trust creates co-operation

Mrs. Anna A. trusted the clinical team and did what she was told, even when it was difficult.

Good to know to improve intensive care unit (ICU) patient experience

Experiences in Intensive Care

View all experiences

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